HealthyJoy

Connecting you to the right care, benefits, and savings

HealthJoy is your personal guide to navigating healthcare and employee benefits with confidence. Provided free by KCOI and KCOA, it simplifies every step of your care journey—connecting you and your family to the right benefits, providers, and resources at the right time. With 24/7 access to a dedicated concierge team, virtual visits, and an easy-to-use mobile app, HealthJoy helps you find in-network doctors, save on prescriptions, and make the most of your coverage. It’s your one convenient access point for smarter, stress-free healthcare.

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What is HealthJoy?

Getting Started with HealthJoy

Simple steps to put your benefits at your fingertips.

Getting started with HealthJoy is simple and designed to make your healthcare experience stress-free. First, download the HealthJoy mobile app and create your account. Once logged in, you’ll have instant access to your personalized benefits and navigation tools. You can search for in-network doctors, compare care options, and find savings on prescriptions with just a few taps.

Need extra support? Chat with a healthcare concierge 24/7 to get help scheduling appointments, understanding benefits, or resolving billing issues. You can also use the app to access virtual visits, check plan details, and stay on top of your healthcare journey.

HealthJoy keeps everything in one convenient place—so instead of juggling multiple portals and phone calls, you can manage your care quickly and confidently. It’s the smart, easy way to get the most from your benefits and feel supported every step of the way.

What HealthJoy Offers You

First Stop For Your Benefits

HealthJoy can quickly familiarize you with all your benefits through your very own digital benefits wallet that’s easy to access and use.

Online Medical Consultations

Not feeling well? Connect with a doctor anytime, anywhere. We can even write prescriptions. Give us a call.

Provider Recommendations

Need a doctor or facility that takes your insurance? Our concierge research every recommendations and call to confirm in-network participation and availability.

Medical Bill Review

Got a medical bill that’s confusing? Our team of experts can answer questions, explain how billing works, and negotiate with providers to save you money. Email us your bill at groups@healthjoy.com

Rx Savings Review

Want to save money on your prescriptions? We’ll review your medications and identify lower cost alternatives. Let our team help reduce your medications spend.

AI-Powered Virtual Assistant JOY

JOY offers wellness programs like health coaching, mental health support, fitness plans, and chronic condition management through its virtual assistant.

Useful For The Whole Family

Your Spouse and dependents (18+) can you use HealthJoy to access online medical consultations and mental health support.

Healthcare Concierge

Confused about your benefits? Don’t worry, we are here to help. We can explain deductibles, formularies out of pocket expenses, co-insurance preauthorization, copays, and more.

How to Download and Activate HealthJoy

1. Download the App – Download, install and log into the HealthJoy app. The app is available for Android, iPhone and iPad. You can download the app by scanning the QR code, visiting www.healthjoy.com/download, or search for HealthJoy in the App Store or Google Play Store.

2. Sign Up – To activate, click “Sign Up” within the HealthJoy app. Type the email address tied to your employer. You’ll receive an activation link via email after we’ve verified your identity and plan benefits.

3. Create Password – Create a password of at least eight characters to secure your account and complete the process.

4. Success – You now have full access to your HealthJoy account. JOY, your virtual healthcare assistant, will welcome you and provide tips on using the app.